We have the BBS 2nd Year OB and HRM Important Questions PDF. These are the exam tips for the final exams and internal exams.
Also Read: BBS 2nd Year Old Question Papers PDF.
BBS 2nd Year OB and HRM Important Questions PDF
FOllowing are the BBS 2nd Year OB and HRM Important Questions PDF.
Chapter 1: INTRODUCTION TO ORGANIZATIONAL BEHAVIOUR
Importance of OB
- Helps to understand the organization and employees in a better way.
- Motivates employees.
- Helps to improve labor relations.
- Assists in the prediction and control of human behaviour.
- Helps in the maximization of human resources.
Concepts of OB
- People.
- Structure.
- Technology.
- Environment.
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Individual Processing Variables
- Biological characteristics.
- Ability.
- Values.
- Attitudes.
- Personality.
- Emotions, etc.
Critical Behaviour Issues Confronting Today’s Managers
- Responding to globalization.
- Workforce diversity (heterogeneity).
- Quality and production.
- Skill deficiency.
- Empowerment of employees.
- Managing change.
- Improving ethical behaviour
Outputs of OB system
- Productivity.
- Absenteeism.
- Turnover.
- Organization citizenship behaviour.
- Job satisfaction
Levels of OB
- Individual level.
- Group level.
- Organizational level
Contributing Disciplines to OB
- Psychology.
- Social psychology.
- Sociology.
- Anthropology.
- Political Science.
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Other Important Links
a. BBS 2nd Year All subjects Notes.
b. BBS 2nd year model questions pdf.
c. TU BBS 2nd year Syllabus & subjects.
d. BBS 2nd Year Partail Exam Routine of 2082.
Challenges and Opportunities for Organizational Behaviour
- Responding to Economic Pressure.
- Responding to Globalization.
- Managing Workforce Diversity.
- Improving Customer Service.
- Helping Employees Balance WorkâLife Conflicts.
PERCEPTION AND LEARNING
Characteristics of Perception
- Base of every individual’s behaviour.
- Psychological process.
- Differs from individual to individual and situation to situation.
- Often developed by education and training.
- Based on expectation.
Application of Perception in Organization
- Employment interview.
- Performance appraisal.
- Performance expectation.
- Employee loyalty.
Principles of Perceptual Selection
- Intensity.
- Size.
- Frequency/Repetition.
- Contrast.
- Status.
- Movement.
- Novelty and familiarity.
Types of Attribution Errors
- Fundamental attribution error.
- Self-serving bias.
- Optimistic bias.
Major steps in the learning process.
- Stimulus.
- Response.
- Motivation or drive.
- Reward or incentive.
Theories of Learning
- Classing conditioning theory.
- Operant conditioning theory.
- Cognitive theory.
- Social learning theory.
Significance of Learning.
- Improve employee skills.
- Control employee behaviour.
- Identify skills.
- Behavioural development.
- Positive impact on job performance
Factors Influencing Learning
- Psychological factors.
- Physiological factors.
- Learning method.
- Environmental factors.
- Appropriate feedback system
Principles of Learning
- Principles of reinforcement.
- Principles of punishment.
- Principles of motivation.
- Principles of practice
Significance of Learning in Organization
- For effective human resource development.
- To understand and predict the behaviour of the people at work.
- To facilitate organizational change and development.
Steps of Behaviour Modification
- Identification of performance-related behavioural events.
- Measurement of behaviours.
- Functional analysis.
- Develop an intervention strategy.
- Evaluation for performance improvement.
Big Five personality traits
- Conscientiousness
- Emotional stability.
- Openness.
- Agreeableness.
- Extroversion
Major Determinants of Personality
- Heredity factors.
- Environmental factors.
- Situational factors.
- Experience in life
Hence, these are the BBS 2nd Year OB and HRM Important Questions PDF.
